Delivery and Access Policy
How the course reaches you, what to do when an email goes missing, and how long access lasts.
Last updated: 21 September 20261. Nothing is shipped
Fyntic AI sells digital content only. There is no physical product, no postage, and no delivery charge. Everything reaches you by email and through an online archive.
2. When each lesson arrives
| Moment | What happens |
|---|---|
| Immediately after payment | Stripe emails your receipt. We email a confirmation asking you to verify your address. |
| As soon as you confirm | Lesson 1 is sent, together with any supporting files included in your plan. |
| Each following morning | One lesson per day, in order, until lesson 21 on day 21. |
| After day 21 | A closing message with the full index, and continued access to the archive. |
Lessons are sent in the morning, European time. The exact minute varies; we do not promise delivery at a precise time of day.
3. Verifying your email address
We ask you to confirm your address once, before the first lesson. This protects you from somebody entering your address by mistake, and protects us from being used to send unwanted mail.
If you never confirm, we will send a reminder. If you still do not confirm, your purchase remains valid and you can ask us at any time to start the course — nothing expires because of a missed confirmation.
4. If a lesson does not arrive
- Check your spam, junk and promotions folders.
- Add support@fynticai.com to your contacts, which usually stops the filtering.
- If you use a work address, your employer's filter may be blocking us. A personal address is often easier.
- Write to us and we will resend anything you missed and, if you prefer, switch you to a different address.
The online archive is the fallback: every lesson is there whether or not the email got through.
5. Pausing, restarting and changing your address
Life happens. Write to us and we can pause the sequence, restart it from day one, or move it to a different email address. There is no charge for any of this and no limit on how often you ask.
6. How long you keep access
Access to the archive is granted for as long as we operate the course, with no expiry date attached to your purchase. We describe this as lifetime access, meaning the lifetime of the product rather than a promise about yours or ours.
If we ever decide to withdraw the archive, we will give at least 30 days' notice to everyone who has bought the course and provide a downloadable copy of the lessons, so that what you paid for stays with you.
7. Technical requirements
You need a working email address and a browser. The lessons are plain, readable email and do not require any app, login or subscription to a third-party platform. Supporting files are provided in common formats such as PDF and spreadsheet files.
8. Unsubscribing
Every lesson carries an unsubscribe link. Using it stops the daily lessons. It does not cancel your purchase or remove your archive access, and it is not a refund request — for that, see the Refund and Withdrawal Policy. If you unsubscribe by accident, tell us and we will put you back.
9. Contact
Anything at all about delivery: support@fynticai.com, answered within 2 business days, Monday to Friday, 09:00–18:00 (Lisbon time, WET/WEST).