Terms of Sale and Use

1. Who we are and what these terms cover

These Terms of Sale and Use (“Terms”) govern your purchase of the Fyntic AI course and your use of fynticai.com (the “Site”). By placing an order or using the Site you accept these Terms. If you do not accept them, please do not buy the course.

These Terms are written in English, which is also the language in which the contract is concluded. Nothing in them removes or limits the rights you have as a consumer under the mandatory law of your country of residence.

2. What we sell

We sell a single digital product: a written course of 21 lessons on building and running AI agents for business automation. The lessons are delivered by email, one per day over 21 consecutive days, and are also made available to you in an online archive.

The course is educational material. It is not software, not a service performed for you, and not professional advice. See our Disclaimer.

Depending on the plan you buy, the course may be accompanied by supporting files such as prompt libraries, templates and spreadsheets. What is included in each plan is listed on the Pricing page at the time of your purchase, and that listing forms part of this contract.

3. Prices and taxes

Prices are displayed on the Site in euro (EUR) and are currently €37 / €67 / €127 depending on the plan. The price shown at checkout is the total price payable, including any applicable value added tax. No delivery charge applies, as nothing is shipped physically.

The exact tax treatment of your purchase is shown on the receipt issued after payment. If you need an invoice addressed to a company, send us the company name, address and VAT number at support@fynticai.com and we will issue one.

We may change our prices at any time. A change never affects an order already placed.

4. How a contract is formed

1. You choose a plan on the Pricing page and select the payment button.
2. You are taken to a secure payment page hosted by our payment processor, where you enter your email address and card details and confirm the total price.
3. Before confirming, you have the opportunity to review and correct the information you have entered.
4. When your payment is authorised, the contract between you and us is formed.
5. You receive a payment receipt and a confirmation email containing access to the course.

We may refuse or cancel an order where payment fails, where we suspect fraud or abuse, or where we are unable to supply the product. If we cancel an order for which you have paid, we refund you in full.

5. Payment

Payments are processed by Stripe Payments Europe, Limited and its affiliates. Your card details are entered directly on Stripe's payment page; we never receive, see or store your full card number. We receive only the outcome of the payment and the limited information needed to identify your order.

Accepted payment methods are those shown at checkout, which normally include Visa, Mastercard and American Express, plus any local method Stripe enables for your country.

6. Delivery of the course

Delivery is entirely electronic. The first lesson is sent immediately after your purchase is confirmed and your email address is verified. The remaining lessons follow, one per day, over the following twenty days.

Full detail on delivery timing, what to do if a message does not arrive, and how long access lasts is set out in our Delivery and Access Policy, which forms part of these Terms.

You are responsible for giving us a working email address and for making sure that our messages are not blocked by your mail provider or by your employer's filters.

7. Your right to cancel, and our guarantee

As a consumer you normally have 14 days to withdraw from a distance contract without giving a reason. Because this is digital content delivered immediately, the law allows a trader to ask you to waive that right in exchange for immediate access.

We do not ask you to waive it. You keep the full 14-day period, and we additionally offer a no-questions-asked money-back guarantee over the same period. How to exercise either is explained in the Refund and Withdrawal Policy.

8. Licence and permitted use

When you buy the course we grant you a personal, non-exclusive, non-transferable licence to read and use the material for your own purposes, including inside the business you work for or own.

You may not resell it, republish it, share your access with other people, or use the material to train a machine learning model. The full rules are in Acceptable Use and Licence.

All intellectual property in the course and on the Site remains ours or our licensors'.

9. Availability and changes

We aim to keep the Site and the course archive available, but we do not promise uninterrupted availability. We may suspend access temporarily for maintenance, or permanently if we stop trading.

We may correct, update or improve lesson content. If we ever have to withdraw the archive permanently, we will give existing buyers at least 30 days' notice and a downloadable copy of the lessons they paid for.

10. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or failing to use reasonable care and skill.

We do not exclude or limit our liability in any way where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any matter for which it would be illegal to exclude liability.

Subject to the paragraph above, and because the course is educational material rather than a service performed on your behalf, our total liability arising out of or in connection with this contract is limited to the amount you paid for the course. We are not liable for business losses: the course is supplied for education, and if you use it in the course of a business we have no liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.

We are not responsible for the third-party tools and AI platforms discussed in the lessons, for their pricing, availability or output, or for decisions you take in your own business as a result of what you learn.

11. Your personal data

We process your personal data as described in our Privacy Policy. Cookies and similar storage are described in our Cookie Policy.

12. Complaints and dispute resolution

If something goes wrong, write to support@fynticai.com first. We answer within 2 business days and most problems are solved that way.

As a supplier established in Portugal we are required to make an electronic complaints book available. You can submit a complaint at livroreclamacoes.pt.

If we cannot resolve your complaint directly, you may refer the dispute to an alternative consumer dispute resolution body. For consumers resident in Portugal, the generally competent body is the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC), www.cniacc.pt. A full list of authorised Portuguese bodies is published at consumidor.gov.pt. Consumers resident elsewhere in the European Union may use the equivalent body in their own country.

Using one of these bodies is voluntary for both sides and does not affect your right to go to court.

13. Governing law and jurisdiction

These Terms are governed by Portuguese law. If you are a consumer resident in another country of the European Union, you also keep the protection of the mandatory rules of that country, and you may bring proceedings in the courts of your country of residence.

14. Changes to these Terms

We may update these Terms. The version that applies to your purchase is the one published on the Site at the moment you place your order, and we keep a dated copy of each version. Material changes are announced on this page.

15. General

• If any provision of these Terms is found to be unenforceable, the rest remain in force.
• If we delay enforcing a right, that is not a waiver of it.
• You may not transfer your rights under this contract without our written agreement.
• This contract is between you and us; no other person has rights to enforce it.

16. Contact

Questions about these Terms: support@fynticai.com, or by post to Rua do Maçarico, n.º 117, 1.º Dto., Cascais, Portugal.